HealthFirst Medical Group

Providing excellent healthcare in a warm and caring environment.

         

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HealthFirst Policies

About Physicians Extenders

HealthFirst Medical Group is pleased to have several Physician Assistants (PA's) and Nurse Practitioners (NP's) as part of our health care team.  PA's are highly skilled professionals who provide medical services that would otherwise be performed by a doctor.  Our PA's work under the supervision of our physicians and work diligently to ensure high quality care. They are board certified by the NCCPA and licensed by the TSBME.

Nurse Practitioners are trained to promote health by teaching people to stay healthy, as well as treating them for acute illnesses and chronic diseases.  They work in collaboration with our physicians to ensure you receive high quality health care. They are certified and licensed by the BNE.

Our Clinics often offer health care by Physician Assistants and Nurse Practitioners.  If at any time you wish to see a Medical Doctor, please notify the front desk and we will be happy to assist you with this request.

 

About Appointments 

We encourage our patients to schedule appointments in advance whenever possible.  We agree that your time is valuable and work very hard to see our patients on time.  However, please understand that delays and emergencies occur.  If you are unable to keep a scheduled appointment, please provide our office with 24 hours advance notice.  We realize with today's busy schedules you may need to come in without an appointment. We welcome you to do so at our Family Practice Clinics.  Patients with  an appointment will be seen first, and those without an appointment will be seen as soon as possible. Emergencies will receive immediate triage assessment.

About Confidential Information

We consider your relationship with HealthFirst Medical Group to be a confidential matter.  Authorization forms are available should you wish any information to be released to a third party. 

 

About Prescriptions

Prescriptions by telephone without an office visit are kept to a minimum for your safety.  We prefer to examine you prior to prescribing medication to ensure both your safety and speedy recovery from illnesses. Should you need a refill on a prescribed medication, please call your pharmacy at least three business days in advance.  The pharmacy will contact our office if authorization is required.  Routine medication refills take up to 72 hours.  Please make sure to request refills well in advance, as they will not be handled after hours.

 

About After Hours Care

In the event of a medical problem after hours, please call the clinic where you are a patient.  Our answering service will obtain brief information and contact the physician or Physician Assistant on call to address your need. If emergency care is needed, go directly to the most appropriate hospital emergency room.  Please remember to remove any call blocking features on your phone so that we can return your call promptly.

 

About Fees

Charges for office visits vary according to the complexity and severity of the problem being addressed.  Payment for office services rendered is expected at the time of your visit.  Cash, check and credit cards are accepted.

 

Hospital Care

If you are admitted to a downtown Ft. Worth hospital,  your care will be provided by Hospital Specialist Physicians.

The Hospitalist will coordinate your inpatient care to include admission, daily rounds, discharge and follow-up care.  The Hospitalist will communicate with your Primary Care physician as needed and forward all information regarding your care to him or her.

 

About Patient Information

It is important that your records be kept current and accurate.  We ask each patient to complete an updated information sheet every year.  Please notify our office of any changes in your health status, address, telephone number or health insurance.

 


03/20/2006     If you have problems using this website, please contact our Webmaster.